Platform features

Purpose-built for autonomous work

Every feature is designed around one idea: give AI workers the infrastructure to operate independently and safely inside your business.

SDR Worker

Sales development, automated end-to-end

The SDR Worker doesn't just send emails. It researches, qualifies, sequences, and syncs — operating like a top-performing SDR who never needs sleep.

  • Prospect research
    Identifies target accounts, finds decision makers, and enriches profiles from public data sources automatically.
  • Personalised outreach
    Crafts multi-touch sequences tailored to each prospect using their company context and your ICP.
  • Lead qualification
    Scores inbound and outbound leads against your criteria, flagging hot opportunities for your team.
  • CRM sync
    Every interaction is logged to your CRM in real time. No manual data entry, ever.
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SDR Worker — daily output
Prospects researched 200
Sequences drafted 45
Leads qualified 18
CRM records updated 263
Ticket resolution rate
Resolved autonomously 70%
Escalated with full brief 20%
Required human diagnosis 10%
Tech Worker

First-line technical support that actually resolves

Most support tools route and track tickets. The Tech Worker resolves them. It triages, diagnoses, and fixes — escalating with a full brief only when human judgment is truly needed.

  • Intelligent triage
    Categorises tickets by type, severity, and impact in seconds.
  • Autonomous resolution
    Handles known issue patterns, config changes, and integrations without human input.
  • Rich escalation briefs
    When escalating, includes diagnostics, attempted solutions, and recommended next steps.
  • Knowledge base sync
    Every resolved ticket updates your internal documentation automatically.
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Platform

Infrastructure built for autonomous work

The capabilities that let workers operate safely and independently — regardless of worker type.

⚡

Approval workflows

Define what workers can do autonomously. Everything else requires your explicit sign-off before action.

🧠

Persistent memory

Workers build context over time — remembering decisions, preferences, and patterns from every interaction.

🔗

Universal integrations

Connect to any system with an API. Workers make real HTTP calls to your existing tools.

🔐

Per-tenant isolation

Separate databases for every organisation. Your data never crosses tenant boundaries.

📊

Real-time observability

Every task, decision, and action is logged and visible in your dashboard as it happens.

🔔

Flexible notifications

Choose which events trigger alerts and which channels receive them — per notification type.

See it working in your business

Start a 7-day free trial or book a demo to see exactly how DigitalWorkers fits your stack.

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